Novotel London Waterloo
Misafirler Ne Diyor
The room we were given was great, large TV and view of the London Eye. Location was perfect for seeing the New Years Eve fireworks and walking into central London. Staff were excellent when checking in and in the evening on the bar when under pressure as lots of customers visiting before fireworks.
David
Ocak 2024
We had an amazing stay at Novotel London Waterloo, and the experience will forever be in our memories. I would like to give a special thank you to the staff member Lea Manalo, who truly made a difference during our visit. Her gesture was deeply moving: she learned how important a very special book was to me and, with so much care and thoughtfulness, decided to gift it to my daughter. This act of generosity was so meaningful and touching for our family, and I can't find enough words to express my gratitude. The hotel staff was always warm and attentive, and the Novotel Waterloo's facilities were impeccable. The location was great, and the hospitality was excellent in every moment. Without a doubt, we will return and will always remember Lea's wonderful gesture. We highly recommend it!
Johnny
Ocak 2025
I recently stayed at Novotel London Waterloo, and it was a perfect experience from start to finish. The hotel offers an excellent location, making it easy to explore the city while still enjoying a peaceful and comfortable stay. The room was spotless, well-designed, and had everything I needed for a relaxing visit. The bed was incredibly comfortable, and the amenities were top-notch. The staff was friendly, professional, and always ready to assist with any request, making me feel truly welcomed. Breakfast was delicious, with a great variety of options to start the day right. The overall atmosphere of the hotel was modern yet cozy, creating the perfect balance for both business and leisure travelers. I highly recommend Novotel London Waterloo and will definitely be returning on my next visit to London!
Mourad
Şubat 2025
The location was excellent walking distance from the London eye and Houses of Parliament
Rizwan
Kasım 2024
From the moment you arrived was extremely impressed .The Lady on desk Suggested joining to get a discount for next time and also meant you could go in your room early and we had three voucher for a drink so that was definitely worth it because we've got in the room earlier. Fantastic customer service from this lady. AALIYAH Also CAMILLA Supervisor who also came across very good with her service . There was quite alot of staff at breakfast and in bar didnt get all there names like say thank you to the staff who were friendly and was good at there job .Lady who bought over our water to .my friend and i on Sunday 26 th May . In the afternoon .😁
Jane
Haziran 2024
The hotel was in a fantastic location, just across the river from a lot of main attractions. It was around a 15 minute walk to Big Ben and we felt safe. There is a metro station about a 10 minute walk away and a bus stop is located across the street from the hotel. The reception desk was very helpful and accommodating, we got an early check-in and later Radha was amazing and provided exceptional customer service, helping us to solve a situation with a local attraction. The service at this hotel was above and beyond, which we were very pleased with.
Rasa
Mayıs 2024
Great location and tidy bedroom. I had booked a room for 4 people. Asked for the sofa to be left up as the children weren't with me in the end. Got to the room and all that we had was a double bed and a chair. Not sure where the kids would have slept if they had been with me!!
Mari
Nisan 2024
The rooms were new and clean. Room service was good, the staff was really helpful and nice. We asked for an umbrella and a transformer for our chargers, and they gave it straight away. We enjoyed our stay.
Can
Eylül 2023
The Hotel is at a very good location, near Thames. In 2 minutes on foot you can see the Big Ben in the other side of the river. A bus station is outside the Hotel and the metro station is only 5 minutes away. There is a restaurant in the Hotel with excellent food and a wonderful bar with a variety of beers and coffee. This is very practical because you don't need to worry about where to eat throughout the day, you always have the choice to eat in the Hotel. The personnel was very kind and helpful. Real professionals, they made their best to ensure a wonderful experience for the visitors. Nice breakfast with big variety and quantity that was never left off. Cleanliness of the rooms and all spaces of the Hotel was at a high level. Rooms are cosy, warm and practical, with USB Type A sockets, apart from the British ones and a Nespresso compatible coffee machine (you can bring your Nespresso capsules with you, if you are a coffee lover and enjoy it like being home)
Κωνσταντίνος
Ocak 2024
During my recent stay at Novetal Waterloo, I was treated to an exceptional experience, largely thanks to the outstanding customer service provided by Shuko. From the moment I arrived, Shuko's warm demeanor and attentiveness made me feel truly valued as a guest. Their professionalism and dedication were evident in every interaction, whether it was assisting with accommodations, providing recommendations for local attractions, or ensuring my comfort throughout my stay. Shuko went above and beyond to accommodate any request and consistently exceeded my expectations. Their genuine care and enthusiasm for their work enhanced my overall experience at Novetal Waterloo, leaving me with fond memories and a desire to return.
Shabana
Şubat 2024
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